We look into cultural and behavioral challenges and provide a process and approach that generates new paths for concrete change in organizations.
Talk with an expert
You want to understand how things really are in your organization, but surveys and interviews do not give trustful results.
Your organization is adapting to internal or external changes, and the way things are done needs to adapt as well.
Collaborators in the organization are dissatisfied, either accepting other opportunities or struggling with work/life balance.
You want to understand how things really are in your organization but surveys and interviews do not give trustful results.
Your organization is adapting to internal or external changes and the way things are done need to adapt as well.
Collaborators in the organization are dissatisfied, either accepting other opportunities or struggling with work/life balance.
When you ask people to tell stories and then ask them about those stories, you are getting interpretations rather than opinions. Understand interpretations, and you understand the culture.
A 3-step process for never getting stuck in which actions to choose for promoting real change in the culture or behavior in your organization.
Our process is designed to allow decisions based on data that really represent the complexity of your challenge. With a better understanding of your organization, set to creating innovative solutions.
Establish a working context and group to develop the project with the client.
Design and collect warm data, surface patterns and report them.
Host Sessions for collective interpretation of data and solutions mapping.
Everything is designed to avoid guesswork. We look for concrete actions that will really
change the culture.
Understanding and creating our first novel actions takes about 10 to 12 weeks which we
work on:
Understand the context and language to collect people’s understanding.
Create engaging strategies to reach all the relevant and diverse voices directly.
Monitor the gathering of data and listen to the patterns as they emerge.
Converge and cluster information to inform novel action.
Understand the context and language to collect people’s understanding.
Create engaging strategies to reach directly all the relevant and diverse voices.
Monitor the gather of data and listen to the patterns as they emerge.
Converge and cluster information to inform novel action.
We used this process to listen to 500 employees, spread in 48 countries and in 4 different languages, to understand the impact of the focus of the work being taken online.
We used this process to understand why employees were leaving the organization and designed novel actions to address the patterns that could boost retention.
We worked to determine how an internal supporting team in a multinational was viewed by its colleagues and external clients and which structures and processes should be updated.
We listened to all parts to understand the conflict landscape before bringing representatives together to talk and create new ways of working.
We used this process to listen to 500 employees, spread in 48 countries and in 4 different languages to understand the impact of the focus of the work being taken online.
We used this process to understand why employees were leaving the organization and designed novel actions to address the patterns that could boost retention.
We worked to determine how an internal supporting team in a multinational was viewed by its colleagues and external clients and which structures and processes should be updated.
We listened to all parts to understand the conflict landscape before bringing representatives together to talk and create new understanding together.
See what our partners say about the work we have done together
“Augusto has outstanding abilities for facilitating complex situations. Each and every experience I had working with him were remarkable. Any opportunity of benefiting from his work will definitely bring exceptional results.”
Julia Ribeiro
Senior Manager
“Augusto asks great questions, which makes it easy to learn while working with him. I highly recommend him as a colleague - he is full of great ideas and has the drive and initiative to turn them into reality.”
Karen Miller
Planning Officer
“He is an excellent facilitator, and also has an extraordinary capacity to understand and work with systems thinking, being able to transmit to his co-workers the essencial elements at hand.”
Alexandra Lichtenberg
Executive Director
“Augusto reads the room with ease and manages to bring lightness to even the toughest conversations. He manages to make a group feel safe enough to be challenged and is able to do so gently and firmly if necessary.”
Merlina Missimer
Director